I had a bit of an emergency after the storms last night. Mulch ran off of our flower beds into the pool. Completely black when we woke up. I contacted several pool service companies and Fantastic pools was the first to respond, 730 am on a Saturday morning. Amazing. Laura worked quickly to find a tech nearby and had someone at our house within the hour. The Technican Supervisor Peter showed up and was extremely knowledable, super friendly and handled the situation promptly. We are new pool owners and happy to have found Fantastic Pools as our long term service provider. Call Fantastic Pools, you won’t regret it.
Diana G., Austin, Texas
Been using the service for a few months now and the pool care is impeccable. They do an incredibly complete job each week and it keeps the pool in amazing shape. Yeah it’s now too cold to swim but it keeps it running well. It’s heated but I have yet to try to heat the entire thing. It’s so enticing and clean I just might try.
Kevin I., Austin, Texas
Fantastic Pool Service goes above and beyond to deliver excellent service, in weekly pool service (Mike O. and Phillip both rock!) and when addressing emergencies with super quick resolution. I highly recommend them for both new pool owners and those who are looking to switch up their pool support. Thanks, Kevin and Laura, for running such a superb team!
Kelly G., Austin, Texas
The Fantastic pool team have set the standard for service. Our pool became quite murky and when it was brought to their attention, Kevin and his team came out midweek, on back to back days to ensure it was rectified. We’ve used them when we were having issues with the heater and they were fielding calls on a Friday night, walking us through how to do a backwash, step by step. We cannot speak highly enough of the team, and their professionalism. Our pool has never been cleaner, and we know we have a trusted partner for all our pool needs.
Marla Oates, Austin, Texas
I just wanted to send you a quick email to say thank you! My pool is now fixed thanks to Liam and I am deeply grateful. There are no words to truly express my appreciation for the quick response and repair of the heater and the blower. Liam was there maybe an hour and had everything up and running with no problems. He is amazing and practically a miracle worker. Plus he saved me thousands of dollars I would of paid to my current pool service company. Who, I am now about to fire because of this situation. Can you please ask someone to contact me from your service department so I can set up a weekly service schedule?
Patricia S., Austin, Texas
I really do enjoy having these folks handle the pool chores. I did myself for three years and just ran out steam. The people who come once a week are polite and efficient. The fact that the cost includes chemicals gets rid of some dangerous acids I needed to keep and had to watch like a hawk when my son was younger. The pool gets clean, it stays clean, and I do not have to worry. I highly recommend them.
Rick W., Austin, Texas
Quick response and helpful attitude. I would definitely recommend these guys for any pool service needs.
Andrew R., Austin, Texas
First time using this company , came and replaced Pool lights , I had a few other quotes that were outrageous prices !
These guys were efficient and it was a great price and the job was completed fast and he knew what he was doing . I will defo use again !